Are you looking to access your digital assets, cryptocurrencies, or precious metals on the Uphold platform? Logging into your Uphold account is the gateway to trading, transacting, and managing your portfolio.
This comprehensive guide walks you through the step-by-step Uphold login process for both desktop and mobile, highlights Uphold's strong security measures, and provides essential troubleshooting tips to ensure a smooth, secure experience.
Uphold utilizes a multi-factor login process that prioritizes security, often requiring confirmation via your mobile device.1
Open your web browser (Chrome, Firefox, Safari, etc.) and go directly to the official Uphold website at uphold.com.
Pro Tip: Always double-check the URL to avoid phishing scams. Look for the padlock icon in your browser's address bar.
Click the "Log In" button, typically located in the top-right corner of the homepage.
Enter your registered email address and your password in the respective fields.
This is where Uphold's enhanced security comes in:
A screen with a QR code will appear on your computer.6
On your phone, if you have the Uphold mobile app installed and are logged in, you will receive a push notification on your device.7
Tap the notification, or simply launch the Uphold app directly.8
Confirm the login by selecting "Yes, it's me" within the app, or you may be prompted to use your phone's camera to scan the QR code displayed on your computer.9
Once confirmed on your mobile device, your desktop session will verify, and you will be logged into your Uphold dashboard.10
The Uphold mobile application provides the easiest and most direct way to access your account on the go.
Open the App: Tap the Uphold app icon on your smartphone (available on iOS and Android).
Enter Credentials: Enter your email address and password.12
Use Biometrics (If Enabled): If you have enabled biometric security (Face ID, Touch ID, or fingerprint), you can use this for quick and secure access instead of your password.13
Complete 2FA: If you have Two-Factor Authentication (2FA) enabled, you may be prompted to enter a time-sensitive code from your authenticator app (like Google Authenticator or Authy).14
Security is paramount when dealing with digital assets. Always follow these steps to keep your Uphold login safe:
Enable Two-Factor Authentication (2FA): This is the single most important step. 2FA requires a secondary code from your mobile device, making it virtually impossible for unauthorized users to access your account even if they have your password.
Use a Strong, Unique Password: Never reuse passwords from other sites. Your password should be a unique mix of uppercase, lowercase, numbers, and symbols.
Protect Your Devices: Keep your computer and mobile operating systems and the Uphold app updated.16 Use passcodes/biometrics on your phone.
Be Aware of Phishing: Uphold will NEVER call or email you to ask for your password, 2FA code, or to move your funds.17 Be suspicious of unsolicited contact.
Facing an issue? Here are common problems and quick solutions:
| Issue | Solution |
| Forgot Password | On the login screen, click "Forgot Password" and follow the prompts to reset it via your registered email. |
| "Login Request Expired" | This usually means you took too long to approve the login on your mobile app. Try logging in again and approve the push notification immediately. |
| Not Receiving Push Notification | Open the Uphold app directly on your phone instead of waiting for the notification. Ensure your phone has a stable internet connection. |
| Authenticator App Issue (2FA) | Ensure your phone's date and time are set to automatic. Time-drift can cause 2FA codes to be invalid. |
| Generic Errors/Site is Slow | Check the official Uphold Status Page for any system maintenance or service outages. Clear your browser's cache and cookies and try again in Incognito/Private mode. |
Accessing your assets on Uphold is designed to be a fast, yet highly secure process. By following the steps above and utilizing Uphold's built-in multi-factor security features, you can ensure your digital wealth is protected.18
Ready to trade? Simply perform your Uphold login using your trusted credentials and security confirmations to dive back into the platform.